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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Flip Dexter

Flip Dexter

August 29, 2024

5  out of  5
rating by Flip Dexter
"Jason helped me tremendously on a Friday afternoon in June. My current insurer dropped me because my payment was due on Thursday. I realized on Friday morning. I tried to pay & received a denial stating to call my company. The agent told me they would check with the company but I was dropped for not paying on time. I had been with them for 20 years! I didn't hear back until early that afternoon. Denied reinstatement. Called Jason after trying a couple other companies & was told someone would get back to me. Jason went above & beyond. He had a binder ready & emailed to me not only at the last minute but a Friday afternoon. I highly recommend him. Go with Jason, you won't be disappointed!"
We responded:
"Thank you for your praise Mr. Dexter! We try every day to deliver the best service we can. Thank you for allowing us to work with you! Thanks again, Jason."
Profile photo of Nicholas Cox

Nicholas Cox

August 8, 2024

5  out of  5
rating by Nicholas Cox
"Wonderful and fast service when I got a Vin number wrong, very accommodating and offers fantastic service. Especially Maggie!"
We responded:
"Thank you so much Mr. Cox. Maggie and the rest of our team try everyday to be efficient and accommodating. Thank you for the Five Star review! "
Profile photo of Dale McNutt

Dale McNutt

July 30, 2024

5  out of  5
rating by Dale McNutt
"Jason, Maggie and the whole team at State Farm in Bath, ME have been so helpful in acquiring the the various insurance we’ve required in our move and transition to Maine. And fast! Auto insurance quote, approval, and policy, and a card in my Subaru in about 3 hours. Thank you!"
We responded:
"Thank you, Dale, for your kind words! Welcome to Maine! We love helping families move to Maine! Our goal is to be efficient and accurate, and we want to make the process easy for you! Thanks again and I hope you have the best summer!"
Profile photo of Kylie Bean

Kylie Bean

January 17, 2024

5  out of  5
rating by Kylie Bean
"Thoughtful, caring, and just the guy you want in your corner!!"
We responded:
"Thank you, Kylie! I appreciate your support! "
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Reyn Ritchie

January 17, 2024

5  out of  5
rating by Reyn Ritchie
"Excellent staff and nice office."
We responded:
"Thank you!!!"
Profile photo of Barbara Hackett

Barbara Hackett

October 12, 2023

5  out of  5
rating by Barbara Hackett
"I recently switched to State Farm after 7 years with my previous insurance. They made it easy and painless and were even able to give me a MUCH better premium with the same exact coverage. The staff at Jason Ritchie have all been so pleasant to work with and extremely helpful. 10 out of 10 would ABSOLUTELY recommend."
We responded:
"Thank you, Barbara, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs. We value your feedback and we appreciate the chance to provide you with high-quality coverage."
Profile photo of Nathan Skillings

Nathan Skillings

October 5, 2023

5  out of  5
rating by Nathan Skillings
"Been with Jason and his team for about four years now and they've always been awesome. From random check in calls to policy updates, they always have all the info, respond quickly, and bear with me as I read through any fine print and ask a ton of questions."
We responded:
"Thanks, Nathan! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Profile photo of Wes Adams

Wes Adams

September 16, 2023

5  out of  5
rating by Wes Adams
"Jason Ritchie and State farm insurance helped me out when farmers insurance let me down."
We responded:
"Wes, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Profile photo of Percy Hagerthy

Percy Hagerthy

August 1, 2023

5  out of  5
rating by Percy Hagerthy
"Jason is very friendly and easy to talk with. He is also very willing to do what is needed for his clients. He makes you feel like a person/ friend , because he actually is concerned about me and my family."
We responded:
"Percy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
Profile photo of Thatcher Shultz

Thatcher Shultz

May 31, 2023

5  out of  5
rating by Thatcher Shultz
"Lovely team of people, excellent service"
We responded:
"Thatcher, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in West Bath."
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John KY

April 21, 2023

5  out of  5
rating by John KY
"Top notch staff. If you know you know... punctual, kind, compassionate, affordable... What more do you want?!"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Kyle Gagnon

Kyle Gagnon

April 20, 2023

5  out of  5
rating by Kyle Gagnon
"Amazing service best around by far."
We responded:
"Cody, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Ben Malcolm

Ben Malcolm

March 16, 2023

5  out of  5
rating by Ben Malcolm
"Excellent service any time I've needed anything."
We responded:
"We love seeing reviews like this, Ben! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Steph

February 10, 2023

5  out of  5
rating by Steph
"I have been insured with State Farm for nearly 2 years and Jason Ritchie & Maggie are the best people anyone could ever ask for to work with on obtaining insurance. They are always looking out for your best interest and trying to help you save money while still being fully covered. I have had great peace of mind being insured with State Farm and I love being able to pop in to their office when I have a question. They are REAL people, sitting at their desks every single day; not some on-line only insurance company that doesn't even know who you are. Please go see Maggie & Jason in West Bath if you need insurance. Always greet you with a big smile and ready to help!"
We responded:
"Thank you, Stephanie, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Maggie, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of Marvin Ridlon

Marvin Ridlon

December 29, 2022

5  out of  5
rating by Marvin Ridlon
"Maggie was great good performance and know her stuff glad I switched to State Farm would recommend Jason Ritchie agents"
We responded:
"Marvin, thank you for taking the time out of your day to leave us a review! We love hearing about how Maggie provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Lawrence Wing

Lawrence Wing

December 20, 2022

5  out of  5
rating by Lawrence Wing
"Maggie helped me get a life insurance plan in place to help take care of my children if something were to happen. She cared about my needs and made the process easy. I would highly recommend this office for any of your insurance needs!"
We responded:
"Lawrence, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Maggie was able to do just that for your insurance needs! We appreciate you putting your trust in our office to help protect what matters most."
Profile photo of Crystal Carter

Crystal Carter

December 14, 2022

5  out of  5
rating by Crystal Carter
"Maggie was an absolutely amazing sales agent , she helped me save over $800 a year on insurance for house and car insurance ! That's a big savings !!! She was very professional and was a huge help at explaining insurance coverage and premium. I would highly recommend Jason Ritchie office and Maggie Rolfe office manager and I go to speak to Anna a very helpful and friendly sales agent on the phone and she was so pleasent and kind. I would give this office 10 ⭐⭐⭐⭐⭐ . Thank you ."
We responded:
"Thank you, Crystal, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Maggie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Linda DuBois

Linda DuBois

December 12, 2022

5  out of  5
rating by Linda DuBois
"Maggie answered the phone when I called. She answered all my questions and got me a great quote. She's friendly and responsive. I'm very pleased with this State Farm office and look forward to working with them."
We responded:
"Thanks for the kind words, Linda! We’re happy to hear Maggie was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Kelli Johnson

December 12, 2022

5  out of  5
rating by Kelli Johnson
"Switching to State Farm was easy and quick and we ended up saving like $900.00 a year and that is a huge savings. We now have better coverage than we did for less money. Kelli"
We responded:
"Thank you for the five-stars, Kelli! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Lydia Templeton

December 7, 2022

5  out of  5
rating by Lydia Templeton
"Jason Ritchie and his staff have been so friendly and helpful with all of my insurance needs! 10/10 Recommend!"
We responded:
"Thank you for the five-stars, Lydia! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Meghan Romano

Meghan Romano

December 5, 2022

5  out of  5
rating by Meghan Romano
"Jason’s team is incredible! I can always get someone when I need them and they are so helpful and efficient. Couldn’t ask for a better group. Thank you for all you do!"
We responded:
"Meghan, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Donnie Freeman

Donnie Freeman

December 1, 2022

5  out of  5
rating by Donnie Freeman
"They are always great to work with. Never had any problems"
We responded:
"Donnie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Michelle Kreidler

Michelle Kreidler

November 23, 2022

5  out of  5
rating by Michelle Kreidler
"Love this office... first time in almost 30 years I had to file a claim... they made it easy and I made them laugh. Highly recommend!!"
We responded:
"We love seeing reviews like this, Michelle! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Rodney Murphy

Rodney Murphy

November 21, 2022

5  out of  5
rating by Rodney Murphy
"Google reviews for us wenliked their services and provided us with everything that we need I would refer anyone to them"
We responded:
"We love seeing reviews like this, Rodney! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Michelle Capanegro

Michelle Capanegro

November 18, 2022

5  out of  5
rating by Michelle Capanegro
"Friendly, helpful and informative staff. All of my dealings with them have been positive. They’re accommodating and easy to work with."
We responded:
"Thank you for the wonderful review, Michelle! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"