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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Beaulieu

Sarah Beaulieu

June 5, 2025

5  out of  5
rating by Sarah Beaulieu
"I love my State Farm people! Jason Ritchie my agent, who is the greatest, nicest guy and his people are always caring and happy to see me. They make me feel like I'm visiting home folks. "Thank you guys for always being there for me". I can't say enough about how wonderful you all are!!! Sarah Beaulieu"
We responded:
"Thank you Sarah! "
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Rosemary Dewers

May 29, 2025

5  out of  5
rating by Rosemary Dewers
"I highly recommend! I've never experienced more understanding, accommodating and friendly agents in my life!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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richard hawksley

May 15, 2025

5  out of  5
rating by richard hawksley
"This business has always gone above and beyond to fulfill my needs. The entire staff is kind and very friendly! I will never look for another insurance carrier! Thank You, Rick H."
We responded:
"We are honored by your positive feedback! Thank you! Jason & team!"
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Charles and Elizabeth

May 8, 2025

5  out of  5
rating by Charles and Elizabeth
"Fantastic customer service, and wonderful coverage!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gary B

April 21, 2025

5  out of  5
rating by Gary B
"Jason and his team were able to secure significant savings on our policy! We appreciate their excellent service and attention to detail, and of course, saving money!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashley Ames

April 2, 2025

5  out of  5
rating by Ashley Ames
"Amazing costumer service! I always love talking to Jill when ever I need something."
We responded:
"Thank you! We are honored by your positive feedback! We look forward to continuing to provide you great service! "
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Lisa Saulnier

March 25, 2025

5  out of  5
rating by Lisa Saulnier
"I have always had great service with Jason Ritchie and his team."
We responded:
"Thank you for the Five Star Review! "
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Terry Pruner

March 4, 2025

5  out of  5
rating by Terry Pruner
"Jason's office has always been so helpful in service for all the years we have been doing business with the office Super great staff always in person or on the phone."
We responded:
"Thank you so much for your five star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Lisa Moore

February 27, 2025

5  out of  5
rating by Lisa Moore
"I would recommend Jason Ritchie any day of the week. He has been my insurance agent for around 15 years. He has an amazing staff as well with any help needed."
We responded:
"Thank you Lisa!!! It is an honor to work with you! "
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Ahmed Ali

January 31, 2025

5  out of  5
rating by Ahmed Ali
"They did a great job getting me the same insurance plan for cheaper!! Happy to start this journey with State Farm"
We responded:
"Thank you Ahmed! "
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Matt Allen

January 28, 2025

5  out of  5
rating by Matt Allen
"I had a hard time understanding the process of multiple cars with multiple drivers. Jason was very patient and helpful, as well as prompt in getting everything done."
We responded:
"Thank you Matt! I appreciate the opportunity to work with you. Please let me know if you need anything going forward! "
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Cynthia Galea

January 24, 2025

4  out of  5
rating by Cynthia Galea
"Awesome everyone in the office is very professional and capable of handling any insurance needs the office is inviting and open highly recomend Jason Ritchie and his office"
We responded:
"Thank you!!!"
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Trevor Lloyd

January 20, 2025

5  out of  5
rating by Trevor Lloyd
"Far beyond the best insurance I've ever had. Would not go anywhere else because of great rates and great customer service. I would highly recommend them."
We responded:
"Thank you, Trevor! We appreciate your business and trust! Thank you! "
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Ray Freedell

January 2, 2025

2  out of  5
rating by Ray Freedell
"In my opinion, Jason is a Dr. Jackal and Mr. Hyde. He comes off nice but then turns on you. I have over 20 years sales experience, and I doubt Jason understands sales growth. If you watch his job posts, you'll soon see he has a lot of turnover, reinforcing my views. Look elsewhere is my advice."
We responded:
"Happy New Year Ray! I appreciate your feed back. I wish you nothing but the best in your job search! I hope you have a fantastic 2025! "
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John MacGregor

November 4, 2024

5  out of  5
rating by John MacGregor
"Jason Ritchie, and his crew turned themselves inside out to help me through the claim process. They are professionals in every sense of the word!"
We responded:
"Thank you John! I am glad that you had a great experience with our office here in Bath! See you soon! "
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Flip Dexter

August 29, 2024

5  out of  5
rating by Flip Dexter
"Jason helped me tremendously on a Friday afternoon in June. My current insurer dropped me because my payment was due on Thursday. I realized on Friday morning. I tried to pay & received a denial stating to call my company. The agent told me they would check with the company but I was dropped for not paying on time. I had been with them for 20 years! I didn't hear back until early that afternoon. Denied reinstatement. Called Jason after trying a couple other companies & was told someone would get back to me. Jason went above & beyond. He had a binder ready & emailed to me not only at the last minute but a Friday afternoon. I highly recommend him. Go with Jason, you won't be disappointed!"
We responded:
"Thank you for your praise Mr. Dexter! We try every day to deliver the best service we can. Thank you for allowing us to work with you! Thanks again, Jason."
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Nicholas Cox

August 8, 2024

5  out of  5
rating by Nicholas Cox
"Wonderful and fast service when I got a Vin number wrong, very accommodating and offers fantastic service. Especially Maggie!"
We responded:
"Thank you so much Mr. Cox. Maggie and the rest of our team try everyday to be efficient and accommodating. Thank you for the Five Star review! "
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Dale McNutt

July 30, 2024

5  out of  5
rating by Dale McNutt
"Jason, Maggie and the whole team at State Farm in Bath, ME have been so helpful in acquiring the the various insurance we’ve required in our move and transition to Maine. And fast! Auto insurance quote, approval, and policy, and a card in my Subaru in about 3 hours. Thank you!"
We responded:
"Thank you, Dale, for your kind words! Welcome to Maine! We love helping families move to Maine! Our goal is to be efficient and accurate, and we want to make the process easy for you! Thanks again and I hope you have the best summer!"
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Kylie Bean

January 17, 2024

5  out of  5
rating by Kylie Bean
"Thoughtful, caring, and just the guy you want in your corner!!"
We responded:
"Thank you, Kylie! I appreciate your support! "
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Reyn Ritchie

January 17, 2024

5  out of  5
rating by Reyn Ritchie
"Excellent staff and nice office."
We responded:
"Thank you!!!"
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Barbara Hackett

October 12, 2023

5  out of  5
rating by Barbara Hackett
"I recently switched to State Farm after 7 years with my previous insurance. They made it easy and painless and were even able to give me a MUCH better premium with the same exact coverage. The staff at Jason Ritchie have all been so pleasant to work with and extremely helpful. 10 out of 10 would ABSOLUTELY recommend."
We responded:
"Thank you, Barbara, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs. We value your feedback and we appreciate the chance to provide you with high-quality coverage."
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Nathan Skillings

October 5, 2023

5  out of  5
rating by Nathan Skillings
"Been with Jason and his team for about four years now and they've always been awesome. From random check in calls to policy updates, they always have all the info, respond quickly, and bear with me as I read through any fine print and ask a ton of questions."
We responded:
"Thanks, Nathan! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
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Wes Adams

September 16, 2023

5  out of  5
rating by Wes Adams
"Jason Ritchie and State farm insurance helped me out when farmers insurance let me down."
We responded:
"Wes, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Percy Hagerthy

August 1, 2023

5  out of  5
rating by Percy Hagerthy
"Jason is very friendly and easy to talk with. He is also very willing to do what is needed for his clients. He makes you feel like a person/ friend , because he actually is concerned about me and my family."
We responded:
"Percy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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Thatcher Shultz

May 31, 2023

5  out of  5
rating by Thatcher Shultz
"Lovely team of people, excellent service"
We responded:
"Thatcher, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in West Bath."