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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Saulnier

March 25, 2025

5  out of  5
rating by Lisa Saulnier
"I have always had great service with Jason Ritchie and his team."
We responded:
"Thank you for the Five Star Review! "
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Terry Pruner

March 4, 2025

5  out of  5
rating by Terry Pruner
"Jason's office has always been so helpful in service for all the years we have been doing business with the office Super great staff always in person or on the phone."
We responded:
"Thank you so much for your five star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Lisa Moore

February 27, 2025

5  out of  5
rating by Lisa Moore
"I would recommend Jason Ritchie any day of the week. He has been my insurance agent for around 15 years. He has an amazing staff as well with any help needed."
We responded:
"Thank you Lisa!!! It is an honor to work with you! "
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Ahmed Ali

January 31, 2025

5  out of  5
rating by Ahmed Ali
"They did a great job getting me the same insurance plan for cheaper!! Happy to start this journey with State Farm"
We responded:
"Thank you Ahmed! "
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Matt Allen

January 28, 2025

5  out of  5
rating by Matt Allen
"I had a hard time understanding the process of multiple cars with multiple drivers. Jason was very patient and helpful, as well as prompt in getting everything done."
We responded:
"Thank you Matt! I appreciate the opportunity to work with you. Please let me know if you need anything going forward! "
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Cynthia Galea

January 24, 2025

4  out of  5
rating by Cynthia Galea
"Awesome everyone in the office is very professional and capable of handling any insurance needs the office is inviting and open highly recomend Jason Ritchie and his office"
We responded:
"Thank you!!!"
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Trevor Lloyd

January 20, 2025

5  out of  5
rating by Trevor Lloyd
"Far beyond the best insurance I've ever had. Would not go anywhere else because of great rates and great customer service. I would highly recommend them."
We responded:
"Thank you, Trevor! We appreciate your business and trust! Thank you! "
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Ray Freedell

January 2, 2025

2  out of  5
rating by Ray Freedell
"In my opinion, Jason is a Dr. Jackal and Mr. Hyde. He comes off nice but then turns on you. I have over 20 years sales experience, and I doubt Jason understands sales growth. If you watch his job posts, you'll soon see he has a lot of turnover, reinforcing my views. Look elsewhere is my advice."
We responded:
"Happy New Year Ray! I appreciate your feed back. I wish you nothing but the best in your job search! I hope you have a fantastic 2025! "
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John MacGregor

November 4, 2024

5  out of  5
rating by John MacGregor
"Jason Ritchie, and his crew turned themselves inside out to help me through the claim process. They are professionals in every sense of the word!"
We responded:
"Thank you John! I am glad that you had a great experience with our office here in Bath! See you soon! "
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Flip Dexter

August 29, 2024

5  out of  5
rating by Flip Dexter
"Jason helped me tremendously on a Friday afternoon in June. My current insurer dropped me because my payment was due on Thursday. I realized on Friday morning. I tried to pay & received a denial stating to call my company. The agent told me they would check with the company but I was dropped for not paying on time. I had been with them for 20 years! I didn't hear back until early that afternoon. Denied reinstatement. Called Jason after trying a couple other companies & was told someone would get back to me. Jason went above & beyond. He had a binder ready & emailed to me not only at the last minute but a Friday afternoon. I highly recommend him. Go with Jason, you won't be disappointed!"
We responded:
"Thank you for your praise Mr. Dexter! We try every day to deliver the best service we can. Thank you for allowing us to work with you! Thanks again, Jason."
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Nicholas Cox

August 8, 2024

5  out of  5
rating by Nicholas Cox
"Wonderful and fast service when I got a Vin number wrong, very accommodating and offers fantastic service. Especially Maggie!"
We responded:
"Thank you so much Mr. Cox. Maggie and the rest of our team try everyday to be efficient and accommodating. Thank you for the Five Star review! "
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Dale McNutt

July 30, 2024

5  out of  5
rating by Dale McNutt
"Jason, Maggie and the whole team at State Farm in Bath, ME have been so helpful in acquiring the the various insurance we’ve required in our move and transition to Maine. And fast! Auto insurance quote, approval, and policy, and a card in my Subaru in about 3 hours. Thank you!"
We responded:
"Thank you, Dale, for your kind words! Welcome to Maine! We love helping families move to Maine! Our goal is to be efficient and accurate, and we want to make the process easy for you! Thanks again and I hope you have the best summer!"
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Kylie Bean

January 17, 2024

5  out of  5
rating by Kylie Bean
"Thoughtful, caring, and just the guy you want in your corner!!"
We responded:
"Thank you, Kylie! I appreciate your support! "
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Reyn Ritchie

January 17, 2024

5  out of  5
rating by Reyn Ritchie
"Excellent staff and nice office."
We responded:
"Thank you!!!"
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Barbara Hackett

October 12, 2023

5  out of  5
rating by Barbara Hackett
"I recently switched to State Farm after 7 years with my previous insurance. They made it easy and painless and were even able to give me a MUCH better premium with the same exact coverage. The staff at Jason Ritchie have all been so pleasant to work with and extremely helpful. 10 out of 10 would ABSOLUTELY recommend."
We responded:
"Thank you, Barbara, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs. We value your feedback and we appreciate the chance to provide you with high-quality coverage."
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Nathan Skillings

October 5, 2023

5  out of  5
rating by Nathan Skillings
"Been with Jason and his team for about four years now and they've always been awesome. From random check in calls to policy updates, they always have all the info, respond quickly, and bear with me as I read through any fine print and ask a ton of questions."
We responded:
"Thanks, Nathan! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
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Wes Adams

September 16, 2023

5  out of  5
rating by Wes Adams
"Jason Ritchie and State farm insurance helped me out when farmers insurance let me down."
We responded:
"Wes, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Percy Hagerthy

August 1, 2023

5  out of  5
rating by Percy Hagerthy
"Jason is very friendly and easy to talk with. He is also very willing to do what is needed for his clients. He makes you feel like a person/ friend , because he actually is concerned about me and my family."
We responded:
"Percy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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Thatcher Shultz

May 31, 2023

5  out of  5
rating by Thatcher Shultz
"Lovely team of people, excellent service"
We responded:
"Thatcher, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in West Bath."
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John KY

April 21, 2023

5  out of  5
rating by John KY
"Top notch staff. If you know you know... punctual, kind, compassionate, affordable... What more do you want?!"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Kyle Gagnon

April 20, 2023

5  out of  5
rating by Kyle Gagnon
"Amazing service best around by far."
We responded:
"Cody, thank you! We appreciate your trust in us to take care of your insurance policies."
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Ben Malcolm

March 16, 2023

5  out of  5
rating by Ben Malcolm
"Excellent service any time I've needed anything."
We responded:
"We love seeing reviews like this, Ben! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Steph

February 10, 2023

5  out of  5
rating by Steph
"I have been insured with State Farm for nearly 2 years and Jason Ritchie & Maggie are the best people anyone could ever ask for to work with on obtaining insurance. They are always looking out for your best interest and trying to help you save money while still being fully covered. I have had great peace of mind being insured with State Farm and I love being able to pop in to their office when I have a question. They are REAL people, sitting at their desks every single day; not some on-line only insurance company that doesn't even know who you are. Please go see Maggie & Jason in West Bath if you need insurance. Always greet you with a big smile and ready to help!"
We responded:
"Thank you, Stephanie, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Maggie, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Marvin Ridlon

December 29, 2022

5  out of  5
rating by Marvin Ridlon
"Maggie was great good performance and know her stuff glad I switched to State Farm would recommend Jason Ritchie agents"
We responded:
"Marvin, thank you for taking the time out of your day to leave us a review! We love hearing about how Maggie provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Lawrence Wing

December 20, 2022

5  out of  5
rating by Lawrence Wing
"Maggie helped me get a life insurance plan in place to help take care of my children if something were to happen. She cared about my needs and made the process easy. I would highly recommend this office for any of your insurance needs!"
We responded:
"Lawrence, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Maggie was able to do just that for your insurance needs! We appreciate you putting your trust in our office to help protect what matters most."